Outage, 3/3/21
Posted: Wed Mar 03, 2021 10:53 pm
When two members alerted me early in the morning that the forum was down, I checked and all of my forums were down, including the forums for BigIndoorTrains.com, FamilyGardenTrains.com, FamilyChristmasOnline.com, and so on.
I spent three hours trying to get through to tech support. After about two hours I finally got to talk to a person. I told him all of my MySQL databases were down. He talked to me for about fifteen minutes, asking me things like "what did you do to cause this?" "Nothing. I was in bed when it happened."
Then he put me on hold to the database group. I waited about another half hour, then got ahold of a guy who tried all of my forums that use MySQL and said, "Yes, they're all down. What did you do to cause this anyway?" "Nothing. I was in bed when it happened."
So some four hours into the process, the second guy I talked to said. "Hey, it turns out it wasn't your fault. I just heard from another group that ALL of the MySQL databases on that server are down."
I said, "You just found out? I told you over an hour ago, and it would have been four hours ago if I could have gotten through to a person."
Sheesh.
At any rate, we seem to be back. Thanks for your patience, all,
Paul
I spent three hours trying to get through to tech support. After about two hours I finally got to talk to a person. I told him all of my MySQL databases were down. He talked to me for about fifteen minutes, asking me things like "what did you do to cause this?" "Nothing. I was in bed when it happened."
Then he put me on hold to the database group. I waited about another half hour, then got ahold of a guy who tried all of my forums that use MySQL and said, "Yes, they're all down. What did you do to cause this anyway?" "Nothing. I was in bed when it happened."
So some four hours into the process, the second guy I talked to said. "Hey, it turns out it wasn't your fault. I just heard from another group that ALL of the MySQL databases on that server are down."
I said, "You just found out? I told you over an hour ago, and it would have been four hours ago if I could have gotten through to a person."
Sheesh.
At any rate, we seem to be back. Thanks for your patience, all,
Paul