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We're Back

Posted: Thu Nov 18, 2021 9:53 am
by paulrace
So after five hours of arguing with my web server people, who kept sending me meaningless "error reports," and telling me it was my fault that this site and Bigindoortrains.com/forums were both down, I finally got a fellow who admitted that they had screwed things up on their end during a software upgrade, and they were "already" fixing it.

Both sites are back now. According to the first contact, I must have done something to break the site. According to the second contact, all I really had to do was wait for them to sort things out. But would they really have known I was having problems if I hadn't contacted them?

Either way, you can count on me to be on the phone the next time this happens, too. :-)

Best of luck, all!

Paul

Re: We're Back

Posted: Thu Nov 18, 2021 1:31 pm
by Barb
Incredibly frustrating I'm sure. Your hard work and diligence is much appreciated! Barb

Re: We're Back

Posted: Fri Nov 19, 2021 10:13 pm
by Howard
And to think…they wanted you to fix what you pay then for…they work for you…not the other way around…

Re: We're Back

Posted: Sat Nov 20, 2021 3:56 am
by maria
One day I'll tell you all about our latest similar "tech" adventure earlier this evening-------thanks Paul for all you do----------